Frequently Asked Questions
Everything you need to know about your Yepoda experience, from our K-Beauty formulas to shipping details.
Are Yepoda products suitable for sensitive skin?
Yes, our products are formulated with clean, natural ingredients and are dermatologically tested to be gentle yet effective on all skin types, including sensitive skin.
Is your skincare range vegan and cruelty-free?
Absolutely. We are committed to ethical beauty. All Yepoda products are 100% vegan and we never test on animals at any stage of production.
How long does shipping take and how much does it cost?
Standard shipping typically takes 3-5 business days within the EU. Shipping costs depend on your location, but we offer free delivery on all orders over €50.
What is your return policy?
We want you to love your glow. If you are not satisfied, you can return your products within 30 days of purchase. Please ensure items are in their original packaging.
Where are Yepoda products manufactured?
Our products are proudly made in Korea, combining traditional Korean skincare wisdom with the highest quality standards and innovative modern technology.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible payment options.